CEOs are often seen as the all-knowing leaders, expected to identify and solve every
problem within their organization. After all, they’re at the helm, right? But the reality is far
murkier. Most CEOs only have a limited view of their organization’s issues.
The Culprit: Hierarchy’s Filtering Effect
The higher one climbs the corporate ladder, the better the view he or she has, but the less
detailed it becomes. Crucial information gets filtered through layers of management, often
losing its nuance or disappearing entirely. Imagine a CEO at the top of a pyramid receiving
only the most sanitized versions of problems.
Information Overload and Accelerated Change
Even with perfect information flow, sheer volume can be overwhelming. Modern
organizations face a constant barrage of issues, compounded by the ever-increasing pace of
change. Addressing these challenges requires immediate action, leaving little room for a
comprehensive understanding of every problem.
The Challenge: Adaptation in a Sea of Issues
Effective adaptation to change is crucial for organizational success. However, CEOs often
lack the full picture of underlying issues, hindering their ability to guide the organization
towards the best solutions.
The Solution: A Regular Check-Up
Just like individuals who get regular health screenings, organizations need periodic “check-
ups” to identify hidden issues. This requires introspection, a willingness to listen to all
stakeholders, and potentially, external expertise.
Conclusion: Seeking Help is Strength
A CEO who actively seeks external help shouldn’t be seen as weak, but rather as a leader
who prioritizes the organization’s health. By acknowledging blind spots and embracing
comprehensive assessments, CEOs can ensure their companies stay informed, adaptable,
and thriving.
